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Patient Testimonials

I lost my ability to swallow as a complication of spine surgery.  My doctor thought that it might take up to a year for me to return to normal.   After 2 ½ months of therapy, I was eating normally and the feeding tube was removed.   This painless therapy process took me from small bites of baby food to eating crackers and steak.

Swallow therapy is painless and effective, especially as practiced by Jen Carter.  You will find no more capable hands to return you to normal.  I can’t recommend the Carter Swallowing Center enough.

-Lynn B.


After surgery and during radiation treatments, medical specialists and speech therapists kept telling me about the possibility of radiated tissue becoming fibrotic.   After months of not feeling well, they discovered that I had pneumonia.  Dr. Clary in Denver wanted me to get a second opinion and see Jen Carter, even though I had been seeing other swallowing therapists.

My appointments with Jen were most productive.  Not only did she show me exercises to strengthen the muscles used to swallow, she introduced deep tissue massage techniques that loosened the fibrotic tissue.   The exercises and massage that Jen taught us have helped immensely.

The words “going the extra mile” simply aren’t adequate to express the care and compassion Jen provided my wife and me.  Her knowledge and understanding are vast, as is her dedication to fully understanding the underlying issues.

– Wayne B.


I had extreme choking following neck surgery and was discouraged with lack of progress and being told it would get better with time–6 months later I still had little change. I was fortunate to be referred to Carter Swallowing Center where I had a thorough evaluation and identification of my problem.

After 4 weeks of therapy and some homework, I can now enjoy eating almost all foods and feel I can eat in public again! Jen Carter was delightful to work with and extremely professional and patient. Being a nurse in a related field, I know many therapy centers and programs and this is far and above the most individualized, advanced therapy available.

–Nancy M, RN


Jen gave us hope with VitalStim when we didn’t have anywhere else to turn.  My husband’s goal was to taste a banana split, which he eventually achieved.  Jen was professional, friendly, and excellent to work with.  I would recommend her to anyone.

-Cindy B.


After a failed swallow evaluation I was referred to Jen for VitalStim and swallow therapy.  Not only did the VitalStim prove highly effective, but the deep tissue massage that Jennifer applied loosened my muscles enabling me to swallow much easier. The overall sessions gave me the confidence to explore a new menu of solids and liquids.  I highly recommend her successful treatment applications, and am hoping more will use her exceptional talents in the future

-Richard R


I developed a problem swallowing after having radiation treatment to my neck some 18 years prior.   I was told by my PCP that I needed a feeding tube, but luckily my ENT referred me to Jen Carter.  After 2 weeks of working with Jen I started noticing an improvement.  She’s given me back the ability to eat normally again.  She’s been a life saver, and I would highly recommend her.

-Tom T


Due to tongue cancer and extensive radiation therapy, I had been using a feeding tube for sustenance.  When I started with Jen I could not swallow food or liquids.  Working with Jen Carter over time has improved my condition greatly.  I can now swallow many different types of foods and liquids, and my ability to swallow continues to improve.  We found that the massage therapy reduces the swelling and loosens the muscles in my neck making it possible for me to swallow.

I sincerely appreciate and am thankful for the help I have received from Jen.

-Jim D


Jen is one in a million.   She has improved my swallowing and quality of life.   Jen and her therapies have helped me more than I thought possible, and she has saved my life.   Jen is a knowledgeable, compassionate, and caring speech pathologist, and I highly recommend the Carter Swallowing Center.

-Dorothy W.


My husband experienced many bouts of pneumonia, nine of which required 911 calls to save his life.  We were told that it was aspiration pneumonia and that “nothing could be done”.  Finally we were referred to Jen Carter.  Jen was so knowledgeable about swallowing problems.  A swallowing test showed his specific problems, and Jen set up a plan to deal with the problems.  She set up a program of exercises and swallowing techniques tailored to his specific difficulty.

Jen was always kind, patient, and clear at our visits.  She treated us as individuals and not just a “generalization of what happens to this age group”.   With a few visits we began to see positive results.  A problem that our PCP said “nothing could be done” was now being dealt with successfully.   The incidents of pneumonia went from 2 times a month to once a year.  Remarkable, yes, but Jen knows what she is doing.

-Janet B


Of the many therapists who treated me, the most effective by far is Jennifer Carter.

-Tim E.


My son Mark has Multiple Sclerosis, and an x-ray swallowing test showed that he was aspirating fluids and a feeding tube was recommended.   We went to see our ENT Dr. Reed, and he recommended that we give Jen Carter a visit to see if she could help.

We saw Jen about 1-2 times a week and have seen a major improvement in his swallowing abilities.  In fact, another modified barium swallow was done and it was determined that after her treatments Mark was no longer aspirating.   He is not choking as much, has less phlegm in his throat, and overall has a better quality of life.   We are eternally grateful for all the help Jen has given us.  Without her abilities, knowledge, and skills with the VitalStim Therapy we are certain that Mark’s condition would have digressed and he would have a feeding tube now.   We simply cannot thank her enough for working with us to achieve the results we have seen.   She is a knowledgeable, kind, gentle, and understanding professional.   Thank you Jen for all you have done for us.

-Diane J.


I so appreciated your help when I was having swallowing problems.  Not only were your methods effective, but the manner in which you administered them was wonderful.  You show such kindness, patience, and understanding– all of which, I believe, were key in the success of your treatment.

– Amelia B.


I called Jen Carter at Carter Swallowing Center after my total thyroidectomy because I was having difficulty swallowing thin liquids.  After a thorough assessment, Jen performed  myofascial release, a technique designed to release muscle tension in my neck. She also taught me how to perform the technique at home.  My ability to swallow has returned to normal as a result of the treatment I received.  I highly recommend Jen Carter for any swallow issue you may have following thyroid surgery.

-Mary Anne K.


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